Privacy Policy | BlankCanvasMedia

Effective Date: 23 March 2025

At BlankCanvasMedia, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website, services, or interact with us online.

We are a results-driven social media marketing agency offering paid advertising and digital strategy services for businesses of all sizes. This policy applies to all users of our site and services.

1. Who We Are

BlankCanvasMedia
Registered in the United Kingdom
Website: www.blankcanvasmedia.co
Contact Email: info@blankcanvasmedia.co

2. What Personal Data We Collect

We may collect and process the following types of data:

  • Contact Information: Name, email address, phone number, and business name

  • Billing Information: Payment details for services rendered

  • Social Media Information: Usernames, account IDs, analytics access (only with consent)

  • Website Usage Data: IP address, browser type, time zone, and browsing behaviour through cookies

We only collect personal data that is necessary to provide our paid social media marketing services and improve your experience.

3. How We Use Your Data

Your data is used for the following purposes:

  • To provide and manage social media marketing campaigns

  • To communicate with you about services, enquiries, and updates

  • To process payments and send invoices

  • To optimise our website, ads, and customer experience

  • To comply with legal obligations and fraud prevention

We do not sell your data to third parties.

4. Legal Basis for Processing

In accordance with the UK GDPR and the Data Protection Act 2018, we process your data based on the following legal grounds:

  • Your consent

  • Contractual necessity

  • Legitimate interest (such as marketing optimisation and service improvement)

  • Compliance with legal obligations

5. How Long We Keep Your Data

We retain your data only for as long as necessary to fulfil the purpose for which it was collected, including satisfying legal, accounting, or reporting requirements.

6. How We Protect Your Data

We implement appropriate technical and organisational security measures to protect your personal data. This includes:

  • Secure servers and encrypted storage

  • Restricted internal access

  • Regular reviews of data handling procedures

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Improve user experience

  • Understand visitor behaviour

  • Track advertising performance

You can manage cookie preferences in your browser settings.

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8. Your Data Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at hello@blankcanvasmedia.co

9. Third-Party Services

We may use trusted third-party tools to help us deliver our services (such as analytics tools, payment processors, or ad platforms). These partners are GDPR-compliant and contractually bound to protect your data.

10. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services. The latest version will always be available on our website.

Contact Us

For any questions or concerns regarding this Privacy Policy or how we handle your data, please contact:

BlankCanvasMedia
📧 info@blankcanvasmedia.co
🌐 www.blankcanvasmedia.co